E-Learning LMS

Carbon Literacy: Knowledge (CLK) has been developed to assist with the delivery of the ‘Knowledge’ component of Carbon Literacy, and can support your delivery of training that meets the Carbon Literacy Standard. The course content has been developed by The Carbon Literacy Project (CLP), on behalf of The Carbon Literacy Trust, by Cooler Projects CIC (CP), and e-learning experts The Virtual College (VC). CLK is accessed online via the VC Learning Management System (LMS).

This information page is directed towards organisations that are using the CLK e-learning framework. It contains tools, information, resources and FAQs to support you in your preparation and use of the course, the LMS, and to support your learners.

If you have any queries not answered here, please email them to CLK@carbonliteracy.com or contact us and we will do our best to help you.

 

GETTING STARTED: THE FACTS

1. Once your organisation has purchased access to the e-learning platform, your organisation will be set up on the Learning Management System (LMS) by CLP. We will contact you directly with a template document to help you in assembling the information necessary to do this.

2. Every learner accesses the LMS and the training course online, and your organisation can opt to have a customised landing page with your organisational name, logo and colour scheme to help brand the course and orientate the learner.

3. One named member of your organisation will be given an Organisation Monitor login which will allow your organisation to monitor the progress of your learners through the course, including:

◦ Who has started/ how far learners have got through the course;
◦ Who has completed the course;
◦ Who has completed the end-of-course test;
◦ Who has printed their certificate.

This named member (the Organisation Monitor) will be our main administrative contact, and will have responsibility for managing your learners. CLP will offer customised LMS management training to two members of your staff (cost included in your package), and other staff members may be trained for an additional fee (see below).

4. To ‘Go Live’: You are required to complete:

(1) A Sales Order Form (SOF) requesting your required number of learners. Download the PDF or Word Doc. version and submit to Elaine Hankinson: elaine.hankinson@virtual-college.co.uk and CLK@carbonliteracy.com.

(2) If rather than paying Virtual College for your learners in advance, you would like to request a normal trade credit account, also complete the FOR-055-Credit Account form (PDF or Word Doc.) and email this to: elaine.hankinson@virtual-college.co.uk . The Carbon Literacy Project doesn’t need to see this.

CLP will then issue your Organisational Monitor a Batch Upload Template (or download from here). This is an excel spreadsheet which requires you to input basic details of your learners (name, email address etc.) and allows us to register each learner, and issue them with their own personal User ID and password, to the email address you provide us with. Each learner is set up individually on the LMS and will have an individual learner account from which they can participate, review, return and repeat their learning. Please allow 7 working days from our receipt of the Batch Upload Template for your learners to be issued their unique logins. Please be careful when filling out your Batch Upload forms. If you duplicate a name it will cost you a licence, or we can reassign it to another learner for the admin fee of £5. Send your batch uploads to CLK@carbonliteracy.com.

5. Upon successful completion of the e-learning course and Knowledge Assessment (80% pass rate), each learner can access and download their CLK certificate, an interim certificate which contributes toward eventual full Carbon Literacy certification.

 

IT SET-UP:

Virtual College’s LMS is a hosted web-based application, therefore, in simple terms, in order to access the system, users simply require access the internet. However following technical guidance from Virtual College, we have prepared a 2-page summary to cover the basic IT Setup Requirements of the LMS for your IT team, so that you can check and prepare your IT systems for maximum compatibility. Please pass document this onto your internal IT technical team to maximise the likelihood of smooth running of the system.

IT Set-up Document Here: CLK System Requirements

FAQs:

You are likely to have questions about the LMS or CLK generally. We are capturing the most common queries we receive and posting them here: feel free to share this resource with colleagues! If the FAQs below don’t answer your question sufficiently, then please get in touch.

To be directed to the most relevant questions and answers:

– I’m an Organisational Monitor

– I’m a Learner

 

I’m an Organisational Monitor

What’s my role as an Organisational Monitor?

What is an LMS?

What IT setup do I need?

Is it possible to share the finished e-learning content into my organisation’s LMS platform?

Can we customise our LMS, and what does this mean?

How does a user get a login and password?

How do I run a report? What information will a report tell me?

Is there a limit to the number of learners we can put through the LMS?

Can a learner access their own CLK certificate?

Is it possible to download the interim and final certificates without printing them?

What happens if I lose my e-certificate?

Will Moodle be able to sit within the LMS?

Will Cooler Projects have access to my learners’ information?

What costs are involved?

How much is the e-learning course worth?

Can I have a sneak preview?

How do my learners achieve their full CL certificates? And what’s an ‘interim’ certificate?

Can CEOs and MDs complete CLK?

What happens if we decide to deliver Carbon Literacy to more learners in our organisation, at a later date?

When is a Learner Licence “used”? Can I reallocate unused licences to new learners?

What do I do if I’m stuck and need help?

 

I’m a Learner

How do I get my own User ID and password?

How do I access the course?

How do I get my certificate?

What happens if I lose my password?

How long do I have to complete the course?

What do I do if I’m stuck and need help?

 

ANSWERS

I’m an Organisational Monitor

What’s my role as an Organisational Monitor?

As the named Organisational Monitor (or Org Admin), you will be our primary administrative contact. You will be responsible for giving us the details of your learners who will be undergoing CLK learning (by filling in a Batch Upload Template) so that we can issue logins to these learners. You will be given your own unique ‘Org Admin Login’ that will enable you to monitor your own learners, see how far they have got through the course, and run progress reports. You may be trained on how to use the LMS system by The Carbon Literacy Project, or The Virtual College or both. You will also be responsible for delegating responsibility for organisational administration within your own organisation, should the need arise.

What is an LMS?

CLK is delivered through one central, online, Carbon Literacy-branded Learning Management System (LMS), supplied by Virtual College. The LMS is a central platform where all learners can be managed, tracked and reported on. Your organisation will be set up on this platform by CLP.

What IT setup do I need?

Virtual College’s LMS is a hosted web-based application. Therefore, in order to access the system, users simply require access to the internet. Virtual College’s technical team have provided details of the system requirements needed, in order to successfully implement Virtual College’s Learning Management System. Please pass this document on to your internal IT technical team to maximise the likelihood of smooth running of the system: CLK System Requirements.

Is it possible to share the finished e-learning content into my organisation’s non-Virtual College LMS platform?

Technically, this would be possible. However, because of the way the e-learning is built, only main course content  and not the Knowledge Assessment (the end-of-course test) could be shared. Therefore, your learners could not be assessed within the course and could not achieve certification. Further, all learner support would have to be done by you, and once a course had been loaded on your LMS, it would remain remote and not be upgraded over time to reflect new and changing information. For all of these reasons we have made the strategic decision not to offer this service.

Can we customise our LMS, and what does this mean?

Each learner accesses the Learning Management System (LMS) online and therefore each organisation can have a customised initial landing page with an organisational sub-domain, organisational name, logo and main colour scheme, to help the organisation brand the course and orientate the learner.

How does a user get a login and password?

Your Org Admin will be issued a Batch Upload Template by CLP (or download from here), which they will need to fill in and return to CLP via CLK@carbonliteracy.com. CLP will then set up your learners on the LMS, and issue each learner with their own personal User ID and password, via a customised email. If your learners are struggling to log in then please distribute our LMS Login Guide [download available soon]. The passwords allocated follow generic patterns, so it’s a good idea for learners to change their passwords to something more memorable.

How do I run a report? What information will a report tell me?

A report will give your organisation concise information on the course progress of all of your learners in one document. To run reports, you must have your organisation’s Org Admin login details, then, from the dashboard, click on’Reports’ under ‘Quicklinks’. There are two types of report; detailed reports and excel data reports. Detailed reports allow you to set the report parameters before producing the report, and gives options as to the final report format. Excel reports collate all the information that is needed and put it into an Excel document with filters.

There are also two quicklinks; ‘My Recent Reports’ and ‘Saved Reports’. ‘My Recent Reports’ gives a list of the reports that you have ever run using your Org Admin login. If you click one to highlight, you can give the report a name and description. The report will then be saved under the ‘Saved Reports’ quicklink. ‘Saved Reports’ enables the Org Admin to run a favourite report again, without having to set up the parameters from scratch. The parameters will stay the same but the information contained within the report will change over time.

Is there a limit to the number of learners we can put through the LMS?

There is no limit to the number of learners your organisation can put through CLK. The more individuals we can train in Carbon Literacy, the greater the economies of scale and the cost benefits to your organisation, and the greater we can mitigate the affects of climate change.

Can a learner access their own CLK certificate?

Yes, but only following training and the subsequent Knowledge Assessment (pass rate of 80%). The Org Admin can also access learner certificates. It’s sensible to leave the certificate downloading to the individual learners. Logins will remain valid for at least 6 months, after which the e-learning certificate may no longer be available, so make sure your learners download and back-up their certificates so they don’t have to rely on logging in to the system.

Is it possible to download the interim and final certificates without printing them?

Absolutely. In fact, CLP strongly encourage the downloading and keeping of your certificate as an e-certificate, rather than printing it; it saves carbon!

What happens if I lose my e-certificate?

CLP can generate a new certificate for you if you send us your details. Try to keep it in a safe place though, and back it up as this service may incur a fee to cover our administrative costs.

Will Moodle be able to sit within the LMS?

We’re checking, but this is unlikely.

Will Cooler Projects have access to my learners’ information?

Yes, Cooler founded and delivers the Project on behalf of The Carbon Literacy Trust and therefore has access to all learners on the system.

What costs are involved?

There is an initial cost for your organisation to access CLK (please contact us for details), and a per learner fee that must be paid upon our receipt of your Batch Upload Template(s) normally via a Purchase Order number. The access fee helps recoup the costs of developing the courses and framework, and the per learner fee covers the costs for both Virtual College and The Carbon Literacy Project in administering and certifying your learners.
The Carbon Literacy Trust is a registered charity and any surplus income from e-learning products supports The Carbon Literacy Project and the maintenance of the CLK courses.

How much is the e-learning course worth?

CLK has cost over £42,000 in initial development costs. The initial access cost for your organisation to access CLK is obviously only a fraction of this, but in return, you gain access to a professionally created and delivered e-learning course.

Can I have a sneak preview?

If you’re interested in using CLK as a tool to help your learners become Carbon Literacy, then we can issue you with a demonstration User ID and password that will give you access to view the content of the course. CLK is a framework customised to individual sectors (to maximise relevance to each group of learners), so it’s likely that you’ll be viewing a course developed for another sector, but much of the core content is shared. However you’ll still be able to get a feel for the quality and detail of the course, take part in the quizzes and the final assessment, although you won’t be able to print or download a certificate. Just get in touch.

How do my learners achieve their full CL certificates? And what’s an ‘interim’ certificate?

Following completion of CLK, a learner will be about half-way towards becoming Carbon Literate. This is why the certificate is referred to as an ‘interim’ certificate. Carbon Literacy requires an element of peer to peer learning, and group enquiry within the learning. As a result, most organisations using e-learning as a component, to provide the consistent foundational knowledge, often preceded by a short meeting or workshop to explain the significance of the training to the organisation. This is then followed up with (roughly) a half a day of a face-to-face learning or workshop work, on issues relevant to that organisation, to meet the peer to peer, group enquiry, and action requirements of the Standard. Following completion of all the aspects of the CL Standard, your learners can be fully certificated as Carbon Literate.

For more information about designing a piece of training and Criteria-Checking to meet the requirements of the Carbon Literacy Standard, please see our 13-Step Guide , the Exec Summary or Full version of the Standard, the Criteria Checker document (Word or PDF), and/or get in touch.

Can CEOs and MDs complete CLK?

Absolutely. We encourage Carbon Literacy and CLK in particular to be delivered from the top down.

What happens if we decide to deliver Carbon Literacy to more learners in our organisation, at a later date?

Most organisations train their staff in waves, and if you’re training all your staff, you will need to consider how to train new staff on an ongoing basis as part of their induction and joining processes. Learners can be added to your LMS organisation at any time, it simply requires a few days notice and another Batch Upload Template with details of your new learners.

When is a Learner Licence “used”? Can I reallocate unused licences to new learners?

Technically a licence is used when it is allocated to a learner. However, in situations which cannot be avoided such as the learner leaving the organisation, or a change in role, then as long as the learner has not logged in, we can expire the original user and re-allocate the course to a new user. This would not apply however, if the organisation cannot get engagement, as this is the responsibility of the organisation to promote internally.

What do I do if I’m stuck and need help?

First of all, check these FAQs and then; VC Resources website to see if your query can be answered there. If it can’t, VC have a Support Helpline.
You may also contact CLP with your queries by filling out our contact form.

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I’m a Learner

How do I get my own User ID and password?

Assuming your organisation has given us your details, you will have been issued your own personal User ID and password in an email to the address your organisation gave us. The passwords allocated are generic, so it’s a good idea for you to change your password to something more memorable when you’ve entered the system. If you haven’t received your login details, check with your manager. It may be that they haven’t sent the details to us yet. If they have, we would encourage your manager to notify us by contacting us.

How do I access the course?

The course can be accessed via the website: www.vctms.co.uk. Log in using your personal User ID and password to access the course. For further help, we are preparing an LMS Login Guide [download available soon]..

How do I get my certificate?

Once you have completed the course, and passed the Knowledge Assessment with a minimum of 80% correct answers, your certificate will be available for you to download at the end of the course, until your password expires (standard login expiry date is 6 months after you receive your User ID and password).

What happens if I lose my password?

Neither your manager, CLP or VC have access to your password, but you can send yourself a password reminder should you forget your password. Go to www.vctms.co.uk and click “Forgotten your login details? – Click here”.

How long do I have to complete the course?

That is up to your organisation. Your login will remain valid for at least 6 months before it expires. Once your login has expired, your e-learning certificate will no longer be available, so make sure you download and back-up your certificate so you are no longer relying on logging in to the system.

What do I do if I’m stuck and need help?

First of all, check the VC Resources website to see if your query can be answered here. If it can’t, you may wish to contact your manager for help, or VC have a Support Helpline you can contact too. If you’re still stuck, get in touch with CLP by filling out our contact form.

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